Average Score (107 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

107 Ratings

4.9 Average

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  • Jill B.11-01-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Everything was well attended to. Service personnel were informative while not "pushing" a product or service. . .

  • Michael F.10-26-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Collin Flynn was just terrific in setting this up

  • Ann M.10-21-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Elizabeth S.10-20-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Ethan was very professional and personable. My wait time was manageable and the wait area was comfortable.

  • Gretchen C.10-14-2024

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

  • Lois S.10-13-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • John D.10-11-2024

    TYPE:ServiceMODEL:GolfYEAR:2018

    The unexpected, expensive repairs (schocks.springs) were completed within a reasonable time frame

  • Merri S.10-07-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Isaac was great and I appreciated the no pressure conversations we had. I am happy with the 2024 Taos.

  • Karen C.10-06-2024

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Ethan came out and met me because the usual entrance was blocked, he was very pleasant as always and everything was done thoroughly and quickly. And washed and vacuumed car!

  • William B.10-05-2024

    TYPE:ServiceMODEL:JettaYEAR:2018