Average Score (103 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

103 Ratings

4.9 Average

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  • Hunter R.08-07-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Loved service , always like Ethan, but the 3% up charge on credit cards is cheesy and will ultimately hurt your customer relations…. Find another way to pad that bill, because not one business or client I know likes this practice. Will this apply to credit cards when buying a car?! Honestly, will lead me away to ask other dealerships their policy. By the way the cost didn’t matter, it’s the principle.

  • Joseph A.08-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Best dealership I have ever purchased a car from Laura Lorance is amazing!

  • Meaghan M.08-05-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Jenifer V.08-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2025

    Wonderful service

  • Paul C.08-02-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

    Ease of purchase

  • Thomas D.08-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Edward B.07-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Laurence M.07-30-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

  • Alexander Z.07-28-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    Team VW rocks!

  • Jennifer V.07-26-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Chris Hawk, Chris Patrick were amazing to work with. I was treated with respect and kindness. My husband and I were impressed at how smoothly everything went. Issac was also wonderful with the final details!