Average Score (108 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

108 Ratings

4.9 Average

Models
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  • Sara I.07-09-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

    Ethan’s the best!

  • Kirsten R.07-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I had a last-minute cancellation of my ride to and from and because they were short a driver, they permitted me to take a loaner car.I

  • Bob A.07-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Michael F.07-02-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Because immediately after I walked in and spoke with Steve, my car was taken for its first year Ma state inspection. No waiting no confusion just excellent service. Wish I could remember the name of the nice man that completed my inspection. I could not have been happier with the service.

  • John D.06-30-2025

    TYPE:ServiceMODEL:GolfYEAR:2018

    Quality service at reasonablr rates.

  • Bonnie G.06-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Excellent fast service. Friendly people.

  • Ethan W.06-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    easy to schedule, and service was fast

  • Ellen W.06-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Great customer service!

  • Kristen D.06-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Alexander Z.06-19-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    I would give seven stars if I could. And I would have spent the rest of the day at my computer at the dealership if I didn't have to be somewhere else in the afternoon. I've never been so productive. Ethan and the entire team rule.