Average Score (107 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

107 Ratings

4.9 Average

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  • Michael F.02-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    The service at Berkshire BMW is always first rate.

  • Cosmo C.02-24-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Service was great on this recall. There was difficulty (not unanticipated) in getting the software update to "take" but the technician persisted and eventually things were completed. I appreciate the extra work involved, and was kept up to date on progress

  • Kristi L.02-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Margaret A.02-11-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Christopher worked hard to find us the car we were looking for, which was no easy task.

  • Sheri E.02-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Service intake rep was friendly and courteous.

  • Frederick L.01-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Scheduled when I wanted it. Work completed successfully.

  • Alan P.01-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Marilee C.01-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Ethan is always friendly and takes good care of my VW needs. he is an asset to your team.

  • William J.01-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Michael S.01-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    The service here is always fantastic!