The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2019
Their walk in services are exceptional, professional and curtióus and respectful. VW repairs and services employees have been honest fair and professional. I would refer VW mechanical services to friends and family members
TYPE:ServiceMODEL:TiguanYEAR:2018
Ethan made sure I was taken care of even though the inspection machine was not working when i got there
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2024
Colin and Laura have both been really great!
TYPE:SalesMODEL:TaosYEAR:2024
From the beginning when we drove up to the dealership and began walking the lot, there was no pressure from anyone. Chris came out and asked if he could answer any questions for us and did a little fact-finding which ultimately helped us find the right car.
TYPE:ServiceMODEL:AtlasYEAR:2019
My VW service advisor, Ethan, recognized me upon my arrival and greeted me warmly. He expected me and had the service order prepared in advance. Work progressed and in good time Ethan came to advise me on the troubleshooting efforts I requested, indicating that my battery voltage was low - thus creating a condition for failure of the "auto start-stop" function. I agreed to the battery replacement, and not much later the work was finished and I was ready to go. Wondering aloud why I again chose the dealer versus a nearby garage, I note that this dealer has trained VW technicians, a robust parts supply, and a need to keep customer cars on the road. This is why I am still a "happy camper!"
TYPE:SalesMODEL:TaosYEAR:2024
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2018