Average Score (107 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

107 Ratings

4.9 Average

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  • Bert B.09-03-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

  • Edward I.09-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    The service department verified what service was needed. The service writer listened to a senior citizens concerns and addressed them.

  • Christina B.08-29-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    It was fairly straightforward and easy, but I feel like if your looking at vehicle they should offer protection plans to research ahead of time instead of last minute as you're signing and filing financial paperwork, but I think that should apply to all car dealerships.

  • Tanya P.08-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    It was fast and easy

  • Melanie W.08-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Chris always does a great job taking care of my car, and this time especially he worked quickly to get me back to work for a meeting. 202,200 miles and counting!

  • Carolyn J.08-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The rep (not Ethan)...a guy, was rude. Gender thing?

  • Bruce C.08-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Ethan isd a pleasure to deal with. Period.

  • Frederick L.08-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I was able to bring the vehicle in when I wanted and the work was completed right the first time.

  • Bradley J.08-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Michael N.08-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    personalized service!